Refund policy
EXCHANGES & RETURNS POLICY
Your satisfaction is important to us! Please contact us at hello@artapothecaryus.com if you would like additional photos, videos, or a virtual "viewing" of a painting.
Non-commissioned artwork may be returned for exchange or credit toward a new piece of equal or greater value at The Art Apothecary within five (5) days of receipt. Artwork must be in the condition it was received and from a non smoking home. The shipping costs to return art within the five (5) days of receipt are incurred by the collector. A refund will be issued when the artwork is returned to the studio and we confirm it is damage-free. Artwork sent back to The Art Apothecary without first requesting an exchange or credit will not be accepted.
There are no returns or exchanges on commissioned, discounted, custom orders, limited edition prints, sale artwork, or artwork purchased on a payment plan.
COMMISSIONS
Artist Akwi Nji will be pleased to work with you to ensure your custom piece can be enjoyed for years -- and, if part of a legacy collection, generations -- to come. Dimensions and fee will be agreed upon, along with a reasonable timeline. Payment of 50% to secure art commissions is due up front. Balance is due upon completion of artwork prior to delivery or shipping. Artist reserves the right to complete the commission within a reasonable estimated timeline. There are no returns on commissioned artwork.
COPYRIGHT
All artworks are copyright protected by the Artist, Akwi Nji. The images may not be downloaded, copied, edited, printed, or distributed in any manner without the permission of the Artist. The works of art cannot be mutilated or modified in any way that would prejudice the reputation of the Artist.